Contact Sutherland Insurance
Sutherland Insurance is at 240 Victoria Road North, Guelph, Ontario N1E 6L8. The phone number is 519-822-0160, Monday to Friday, 8:30 a.m. to 5:00 p.m., and a person answers that line directly. Sutherland Insurance has operated from Guelph since 1870 and serves clients across Ontario.
Visit the Guelph office
- Address
- 240 Victoria Road North
Guelph, Ontario N1E 6L8
Get directions
- Hours
- Monday to Friday, 8:30 a.m. to 5:00 p.m.
Parking on site.
- Resumes and career opportunities
- radam@sutherlandinsurance.com
Rebecca Adam, Director of People and Workplace
See current openings
- Main line
- 519-822-0160, ask for claims to reach the claims team
- 24/7 claims line
- 1-800-263-1032
- Sales line
- 519-822-0839
- info@sutherlandinsurance.com
- Brokerage licence
- Active, in good standing
Where is Sutherland Insurance’s Guelph office?
Sutherland Insurance is at 240 Victoria Road North in Guelph, Ontario, north of the downtown core. Parking is on site, and the office is open Monday to Friday, 8:30 a.m. to 5:00 p.m.
Sutherland Insurance · 240 Victoria Road North, Guelph, Ontario N1E 6L8 · 519-822-0160
Sutherland Insurance on Google Maps, directions
Mail reaches the same office via P.O. Box 510, Guelph, Ontario N1H 6K9. Use the street address for visits and directions.
Which team should I contact at Sutherland Insurance?
A new policy or quote goes to Sales. A change to an existing policy goes to the service team matching the policy type, personal or commercial. A claim goes to 519-822-0160. If the right team is not obvious, the main line routes the call.
The full team by division gives a direct email for everyone, and a direct line for most.
Frequently asked questions
What is Sutherland Insurance’s phone number?
Sutherland Insurance’s phone number is 519-822-0160, Monday to Friday, 8:30 a.m. to 5:00 p.m. A person answers that line directly rather than an automated menu. The same number reaches the claims team during business hours, the 24/7 claims line is 1-800-263-1032, and the sales line is 519-822-0839.
Where is Sutherland Insurance located?
Sutherland Insurance is at 240 Victoria Road North, Guelph, Ontario N1E 6L8. The brokerage has operated in Guelph since 1870. Mail sent to the P.O. Box reaches the same office, but the street address is the one to use for visits and for directions.
Can I speak to a real person at Sutherland Insurance?
Yes. A person answers the phone at Sutherland Insurance during business hours rather than an automated menu. Sutherland Insurance has 58 employees across sales, service, claims and underwriting, and a call is routed to whoever handles that line of business.
How do I report a claim to Sutherland Insurance?
Claims are reported on 519-822-0160 during business hours, Monday to Friday, 8:30 a.m. to 5:00 p.m., or on Sutherland Insurance’s 24/7 claims line, 1-800-263-1032, at any time. An in-house claims representative is available to every Sutherland Insurance client on a claim, alongside the broker who placed the policy.
Reviews
Read what our clients say, where we cannot edit it
4.7 out of 5 · 335 Google reviews
Shown word for word, as they were written on Google, under each client’s own name. A brokerage cannot edit a Google review or delete one it dislikes, and the link below opens all 335.
Andrew Queen is most best broker I’ve ever encountered. Quick responses and always willing to help
Contact Andrew Queen, Sales, on the Sutherland Insurance team page →
Honestly, it was the easiest transaction/ dealing I've ever had with an Insurance company. Andrew Queen was professional, personable, respectful and on point. I didnt have to lift a finger. Any questions I had for him, he answered exceptionally. No matter how many types of vehicles I would send to him before I purchased my latest one. He would have numbers and totals back to me before I saw the next vehicle on my search. I will recommend to everyone I know. Thanks again, Mr. Andrew Queen, for your hard work and dedication. We greatly appreciate that. Sincerely, Craig Barons
Contact Andrew Queen, Sales, on the Sutherland Insurance team page →
I worked with Justin Cornelius on placing my vehicle insurance policies with CAA. Justin was excellent. His attention to detail and responsiveness was superb. I would have no hesitation to recommend Sutherland, and Justin, to anyone looking for insurance coverage. In addition to great service, Justin also helped me save a substantial amount of money with my new vehicle policies. So, if you're looking to save and want excellent customer service also, then reach out to Justin at Sutherlands.
Contact Justin Cornelius, Sales, on the Sutherland Insurance team page →
Sheri Orvis and the Sutherland group provided excellent, professional support in renewing the insurance on our house. She was clear, responsive, and made the entire process smooth and stress-free. We truly appreciated her expertise and guidance throughout. Highly recommended.
Contact Sheri Stewart, Commercial Lines Service, on the Sutherland Insurance team page →
Jamie IS AMAZING. She genuinely cares about her clients and their well being. She is always very prompt with returning emails and extremely attentive when walking through how to file a claim should it be needed. 1000% always recommend Jamie
Reviews from Google.
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Get your insurance quote Call 519-822-0160
A real person answers, Monday to Friday, 8:30 a.m. to 5:00 p.m.